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How to Design for 5-Star Reviews in an Airbnb or VRBO

Introduction

On Airbnb and VRBO, 5-star reviews are your most valuable currency. They influence your search ranking, boost booking rates, and build guest trust. While cleanliness and communication matter, design plays a massive role in shaping guest experiences — and therefore, their ratings.

In this guide, we’ll walk through design strategies that maximize guest comfort, exceed expectations, and lead to glowing reviews.


First impression entryway for short-term rental


1. Understand What Guests Actually Rate


Both Airbnb and VRBO reviews are based on specific categories:

  • Cleanliness

  • Accuracy of listing

  • Check-in experience

  • Communication

  • Location

  • Value


Design impacts at least four of these directly. For example, a well-laid-out space feels cleaner, accurate photography reduces disappointment, and high-quality furnishings improve perceived value.



2. Design for Comfort First


A beautiful space won’t earn 5 stars if guests can’t sleep well or use it comfortably.

Focus on:

  • High-quality mattresses and bedding (hospitality-grade when possible)

  • Comfortable seating in living areas

  • Functional layouts with clear walking paths

  • Ample storage for luggage and personal items



3. Nail the First Impression


The moment guests walk in is critical. This is when they decide if the stay will meet expectations.

Key first-impression tips:

  • Ensure the entryway is well-lit and uncluttered.

  • Use a focal point, like art or a styled console table, to set the tone.

  • Keep scents fresh and neutral — no overpowering air fresheners.



4. Photograph Accurately


Over-promising through photos is one of the fastest ways to get a 4-star rating.

Best practices:

  • Stage the property exactly as it will appear to guests.

  • Use natural light when possible.

  • Avoid excessive photo filters that alter colors.



5. Think Through Every Guest Touchpoint


Guests notice small details — and missing them can cost you a star.

Checklist:

  • Side tables with accessible outlets

  • Full-length mirror

  • Extra blankets and pillows

  • Quality kitchen essentials (sharp knives, matching dinnerware)

  • Blackout curtains in bedrooms



6. Bee Setups’ Approach to 5-Star Designs


At Bee Setups, every turnkey project is built with guest satisfaction in mind:

  • Tailored designs that fit the property’s market and guest profile

  • Durable, commercial-grade furniture that holds up under frequent use

  • Room-by-room staging for maximum function and comfort

  • Nationwide service with most projects completed in 3–6+ weeks




7. Encourage Reviews and Feedback


Even with a perfect setup, some guests forget to leave a review. A friendly follow-up message after check-out can make all the difference.



Conclusion


Design isn’t just about looks — it’s about creating an experience guests love. By prioritizing comfort, accuracy, and thoughtful details, you’ll set yourself up for consistent 5-star reviews that keep your property booked and profitable.




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